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Engine Parts Warranty Policy
Warranty Coverage Terms
Ruich Value warrants its engine components against defects in materials and workmanship under normal operating conditions. This warranty is exclusively for our direct customers and is non-transferable.
New Agricultural & Industrial Engine Components
Coverage: 1 year from invoice date (unlimited operating hours)
Included Parts: Crankshafts, Camshafts, Cylinder Heads, Cylinder Blocks, Cylinder Liners, and other internal engine components
Exclusions: Complete engine assemblies, short blocks, and long blocks (contact technical support for these items)
New Engine Accessories
Coverage: 6 months from invoice date
Included Parts: Turbochargers and Fuel Injectors/Nozzles (parts replacement only)
Manufacturer-Warranted Parts
Specialized components distributed by Ruich Value carry the original manufacturer’s warranty. These items are clearly marked on your invoice.
Warranty Exclusions
This warranty does not cover failures resulting from:
- Improper operation without adequate coolant/fuel/lubricants
- Engine abuse (over-fueling, over-speeding)
- Neglected maintenance of lubrication/cooling systems
- Incorrect installation or part application
- Improper storage or operational procedures
Additional exclusions: Diagnostic time, transportation costs, downtime expenses, rental fees, labor charges, or consequential damages.
Customer & Installer Responsibilities
Installer Obligations
Must verify part compatibility and install according to OEM specifications and industry standards.
Owner/Operator Obligations
Must maintain equipment according to OEM operation manuals and provide proper operating conditions.
Warranty Claim Process
Notification
Contact Ruich Value before warranty expiration to report issues
Authorization
Obtain pre-approval from our technical team before repairs
Documentation
Complete Warranty Claim Form with supporting documents:
- Original invoice copy
- Relevant work orders
Part Return
Ship failed parts within 30 days of RMA issuance:
- Freight prepaid to designated facility
- Include completed claim form
Note: Parts received without documentation will be returned freight collect
Warranty Disclaimer
This policy constitutes Ruich Value’s sole warranty obligation. All implied warranties including merchantability and fitness for purpose are expressly disclaimed to the fullest extent permitted by law.